Returns & Exchanges

At Quest Store, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unworn and unused sports equipment. If your purchase doesn't help you reach your peak performance, we are here to make the exchange or refund process seamless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned equipment, we will process your refund or exchange within 5-7 business days.